ILS Care Library

Part 1 · Moving and caring for the body

Bathing and hygiene

Content under professional review before publication.

1The safe bathroom, before the water runs

The problem

The bathroom is the place with the most falls in the home: wet floor, hard surfaces, and little space. Most accidents are avoided before the water runs, by preparing the place.

What is happening underneath

Water on tile is almost like ice, and older skin senses temperature less, so very hot water burns without the person noticing in time. That is why you prepare the supports, the floor, and the temperature before starting.

Step by step

  1. Firm grab bars, screwed into the wall, beside the toilet and inside the shower. Never use the towel rack or suction-cup bars: they do not hold weight.
  2. Non-slip mats inside and outside the shower, and on the floor. Remove loose rugs.
  3. A shower chair or a bench to bathe seated (card E2). A handheld showerhead helps with rinsing without the person having to turn.
  4. Temperature: lower the water heater to a maximum of 49 °C (120 °F). Before starting, test the water on the inner side of your wrist: warm, never hot.
  5. Have everything within reach before the water runs: soap, two towels, clean clothes. Remove the door lock so you can get in if needed.

What you must never do

  • Never use the towel rack or a suction-cup bar as a support: they give way and the person falls.
  • Never let them bathe without testing the water temperature first.
  • Never leave loose rugs or objects on the bathroom floor.

When to ask for help

To place the grab bars at the right spot and height, an installer or an occupational therapist is best. If the bathroom is very small or has a high step to enter the shower, a home assessment helps find the best solution.

2The shower chair and the tub bench

The problem

Bathing while standing, on a wet floor and for several minutes, tires and unbalances. Sitting removes almost all the fall risk.

What is happening underneath

The shower chair lets the person bathe seated inside the shower. The tub bench straddles the edge of the tub: the person sits on the outside part and slides in, without having to lift a leg over the edge, which is where most falls happen.

Step by step

  1. Choose the seat to fit the bathroom: a chair with a backrest and non-slip legs for the shower; a bench that straddles the edge for the tub.
  2. If it has wheels or locks, make sure they are locked before sitting.
  3. For the tub: have the person sit on the part of the bench that is outside, then slide in little by little until inside, bringing one leg in at a time.
  4. Have them end up with their feet flat on the floor and well back on the seat.
  5. Use the handheld showerhead to wet and rinse without asking them to turn or stand.

What you must never do

  • Never use an ordinary or lightweight plastic chair inside the shower: it slips and tips over.
  • Never ask them to lift a leg over the edge of the tub while standing.
  • Never leave them alone and standing on the wet floor.

When to ask for help

To choose the right seat and height, consult the therapist or whoever supplied the equipment. If the person cannot stay seated without help, the bath is done with two people or, if they cannot leave the spot, in bed (card E6).

3Bathing with dignity, step by step

The problem

For an adult, being bathed by another can be the hardest thing to accept. Done in a rush or carelessly, it feels like a humiliation; done with respect, it remains a moment of dignity.

What is happening underneath

Older skin is thin and dries out, so warm water, mild soap, and drying well protect as much as the cleaning itself. And modesty matters as much as the body: covering what is not being washed completely changes how the person experiences that moment.

Step by step

  1. Warm the bathroom beforehand and close the door. Explain what you are going to do, step by step.
  2. Cover with a towel what you are not washing at that moment, and let them wash on their own whatever they can.
  3. Wash from cleanest to dirtiest: first the face, then the body, and last the private areas. For a woman, always front to back.
  4. Use a mild, fragrance-free soap. Rinse well so no soap is left on the skin.
  5. Dry with gentle pats, especially in the folds (under the breasts, the groin, between the toes). If the skin is dry, a moisturizing cream helps.

What you must never do

  • Never leave them naked and exposed more than necessary: cover what you are not washing.
  • Never use hot water or harsh soaps that dry out the skin.
  • Never leave the folds damp: moisture there harms the skin.

When to ask for help

If red, injured, or foul-smelling skin appears in the folds, or if the person always refuses to bathe, consult the professional. Refusing to bathe sometimes has a health or mood cause behind it.

4Going to the toilet

The problem

Sitting down and standing up from the toilet is another transfer, with the added pressure of haste, clothing, and modesty. It is one of the moments where falls happen most.

What is happening underneath

A low toilet forces a lot of lowering and rising, which is hard for older knees and hips. A raised toilet seat and grab bars at the side shorten that distance and give something to hold onto.

Step by step

  1. If the toilet is low, fit a raised seat. Put firm grab bars at the side, screwed in, never the towel rack.
  2. To sit, have the person come close until the backs of their legs touch the toilet.
  3. Have them hold the grab bar (not you, not the towel rack) and lower slowly, as in any transfer (see the Transfers chapter).
  4. Seated, their feet must touch the floor. If they dangle, the seat is too high and unstable.
  5. Give them privacy if they can stay alone safely, and leave the grab bar and, if there is one, the call button within reach.

What you must never do

  • Never let them hold the towel rack or the paper holder to sit or stand.
  • Never rush them or leave them with nothing to hold onto.
  • Never use a seat so high that their feet hang in the air.

When to ask for help

To fit the raised seat and the grab bars, consult the therapist. If they begin to lose bladder control or feel ashamed to ask for help in time, see the chapter on incontinence, which treats the subject with respect.

5Changing and intimate hygiene

The problem

Intimate hygiene and changing a brief are what create the most embarrassment, for both. The key is speed, respect, and protecting the skin, which is easily injured there.

What is happening underneath

The skin of the intimate area, in contact with moisture, gets irritated and breaks down quickly. Cleaning well, drying, and changing in time prevent painful wounds. And respect (warning, covering, not exposing more than needed) keeps the person from experiencing it as a humiliation.

Step by step

  1. Have everything ready beforehand: cloths or wipes, warm water, barrier cream, the clean change. Put on gloves.
  2. Say what you are going to do and cover with a towel what you are not cleaning.
  3. Always clean front to back, especially in a woman, so as not to carry germs.
  4. Dry well with gentle pats and apply a barrier cream if the skin is irritated.
  5. Change the brief or the clothing as soon as they are damp, without waiting. Check the skin at each change.

What you must never do

  • Never clean from back to front.
  • Never leave the person in a wet brief for a long time: the skin gets injured.
  • Never expose them or make comments that embarrass them.

When to ask for help

If red skin, blisters, wounds, or a bad smell appear, consult the professional. If the person has a tube or a catheter, that care is directed and supervised by nursing.

6The bed bath

The problem

When the person cannot get to the bathroom, the skin still has to be kept clean. The bed bath makes this possible, without them getting cold or hurt.

What is happening underneath

Spending a long time in bed and with moisture dries out and injures the skin. A bed bath, done in sections and keeping the warmth, cleans without chilling the person or tiring them too much.

Step by step

  1. Warm the room. Have two basins (or use no-rinse wipes), mild soap, towels, and the clean change.
  2. Cover the person with a towel or a thin sheet and uncover only the part you are washing at each moment.
  3. Wash from cleanest to dirtiest: face, neck, arms, chest, abdomen, legs, back, and last the private areas (in a woman, front to back).
  4. Dry each area well before moving to the next, especially the folds. Check the skin while you wash.
  5. Change the sheet if needed (see the Bed chapter) and leave the person comfortable and warm.

What you must never do

  • Never uncover the whole body at once: the person gets cold and feels exposed.
  • Never leave the folds or the back damp.
  • Never use the same water or the same cloth for the face and for the private areas.

When to ask for help

If the person cannot turn on their own to wash their back, do it with two people (see the Bed chapter). For injured skin or pressure sores, stop and consult.

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